Frequently Asked Question
- Q. Where is Minimelons located?
We are currently dealing online and do not maintain an outlet. Our office however, is located at Mini Melons warehouse, Sector R-1, Plot# R-142-A, Gulshan-e-Maymar, Karachi.
- Q. Is there a minimum order value?
Enjoy shopping with no minimum order requirement. A flat delivery charge of PKR 200 is applied to all orders.
- Q. What forms of payment are accepted?
To ensure a secure shopping experience, we offer multiple payment options, including Cash on Delivery (COD), Naya Pay, JazzCash, and Easypaisa.
- Q. How do I check my order status?
You will receive a tracking number through an email once your order has been verified. The status of your delivery can then be checked through that tracking number by visiting the courier’s website.
- Q. How can I stay updated about the products at minimelons?
You can subscribe to our newsletter and get updated with all the latest promotions and offers by minimelons.pk
- Q. How do I unsubscribe from updates?
If you wish to opt out of receiving email updates, write to us, and we could end your newsletter subscription.
- Q. When will I receive my order?
The delivery usually takes 24-48 working hours to metropolitan cities and 3-5 working days to the rest of the cities.
- Q. What are your refund policies?
Minimelons values its customers; we believe in providing 100% satisfaction. If the customer is not 100% satisfied, they may return or exchange the product. The return Policy*subject to change
– The product must be returned within 30-day period
– The product must not be used or unpacked (needs to be in the same condition as received)
- Q. Are there any additional hidden charges?
The prices mentioned on the website are inclusive of all taxes. There are no hidden costs or delivery charges. *A minimum order limit applies